Contact
One address for everything, with the subject lines that get it to the right person fastest.
Support
Questions about a result, your account, watches or the API.
support@theemailshop.co.ukFree accounts: within two business days. Pro: one business day. Business: same day.
Abuse
Automated use outside the API, scraping, or checks against hosts you do not control.
support@theemailshop.co.ukInclude the URLs or addresses involved and the time (UTC).
Removal requests
Ask for a domain or address to be excluded from search indexing and public timelines.
support@theemailshop.co.ukSee the removal policy for what we can and cannot remove; verified owners can also opt out from their account.
Security
Report a vulnerability in the site or the API.
support@theemailshop.co.ukDetails are also published at /.well-known/security.txt. Please allow us time to fix before disclosing.
Sales and Enterprise
Private probes, higher limits, invoicing, SLAs.
support@theemailshop.co.ukTell us roughly how many domains and checks a day you need.
Press and partnerships
Data or integration enquiries, citations, MSP reseller questions.
support@theemailshop.co.ukPostal address: The Email Shop Ltd, Suite 16-17, Parker House, Mansfield Road, Derby, DE21 4SZ, United Kingdom. Company number 16879797. Registered office: 8 Brookdale Drive, Littleover, Derby, DE23 3YY. We do not offer telephone support for whois.me.uk.
